“I would like to take a moment to express my sincere appreciation for one of your employees. She has been my business company’s representative for several years now at Heist Insurance Agency. Her service to me and my company is always the highest professional quality. She takes time to clearly explain to me my options and choices that would be best for me. She takes care in making sure that I am fully aware of what I am doing and how my coverage keeps my assets safe. She always goes above what I would expect of a great employee in a professional manner.

Several times I have relied upon her expertise and care for my company spending extra time making sure that not only was the coverage correct but that I would feet comfortable in my understanding of it. She exemplifies what any employer would look for in representing their business to the highest standards. I am glad to have her servicing my account and always feel secure that she is advising and explaining that which best serves my needs.

I highly regard her as a great representative and she makes your company one that I am glad to do business with. Please extend my heartfelt praise to her as she truly deserves it.”

“As we near Thanksgiving, I just wanted to say that you are one of the people I am most thankful for this year.  You have been there for me every single step of the way, making my job easier.  I just wanted to say thank you and have a wonderful Thanksgiving.  God bless you and your family.”

“We were in the Ocean City office this morning to sign the application.  Thank you so much for going above and beyond to find me the best policy at the best price.  Needless to say, you will have all my business and I will spread the word that you are a great agent to deal with.”

“My sister and I own a home in Ocean City and we did have a significant amount of damage to our home from Sandy. Luckily, we never had to deal with anything like this in the past, so we were very anxious about the whole insurance claim process.

We wanted to let you know that we couldn’t have been more pleased with how the Thomas Heist Agency dealt with us! You were very helpful when we met with you a week after the storm. We worked with a great adjuster who couldn’t have been more helpful. We received our check in a short amount of time which allowed us to begin doing the repairs. We really appreciate all your help in making a difficult situation more bearable. Thank you again!”
Lisa and Joanne

“I have to tell you, I have called your office several times since the disaster and every one of you have been nothing but spectacular to deal with.   Even in the past when I needed things for mortgage records or whatever everyone has been so nice and helpful.  Thank you!”

“I’ve been with you for over 20 years, and hope for at least 20 more.  Thanks again.

“Service was outstanding and hassle free.  Many thanks for the expeditious manner in which my claim was handled.”

“I still can not believe how smoothly this went.  Everything in life should be this easy!”

“You were amazing and you went above and beyond for us… your boss and company should be happy to have you on their team.”
Nora & Louis

“This is the most exceptional responsiveness that I have ever experienced.  You are just fabulous!”

“Heist is the best I have ever dealt with for health insurance.  They explained things clearly, and gave different options and suggestions.  I love that they did what they said they would do when they said they would do it.”

“I am really being sincere when speaking about your organization & staff.  Our agent REALLY helped us save money and was extremely helpful and persistent in getting better prices and coverage. You run a very nice company with people who work hard at making customers feel very welcome & confident.  Thanks!”

“I just wanted to write a short note to thank you for all of your assistance with my recent claim. I appreciate your timely attention to all of my concerns and your timely follow up to any issues that occurred along the way.”
Alex and Angela M., Ocean City

“Thank you for the information and the fax to PNC. I will follow up as you suggest. Heist has always been a premier agent with top notch in house people to deal with the stuff that really needs to get done, and you are one of them, thank you for your prompt reply, help, and courteousness. Best Regards.”
John M.

“I cannot thank you enough for coming to my aid and doing it in such an efficient manner.  You immediately understood my concerns and your assurance put my mind at ease.  I am very grateful to you.  Thank you very much.  Have a wonderful day!”
Nancy B.

“Your customer service and advice were exceptional!  The prompt response to my phone call on Monday morning and your diligent effort to find another insurance underwriter for my lapsed policy were extraordinary.  You were even able to reduce my annual rate without any noticeable reduction in insurance coverage.  Your company was recommended to me by a friend who also owns a home in Cape May and I have always received great, personalized service from everyone that I have dealt with at Heist Insurance.  Thank you.”
Scott M.

“THANK YOU … first for your ‘understanding’ … as well as for your efficiency!  It pays to have a reliable agency protecting us! :-)
Tom S.

“No claim that I know of since I am in King of Prussia. I must commend
you on the E-mails you put out, particularly during this storm period.
A job well done – Thank you!!”
Milt D.

“I am glad Irene didn’t hit Ocean City as hard as predicted.  You run a “good shop” there Tommy…LOL I have been with you since 1987, and wouldn’t even think of anyone else. Your people are smart, efficient, and make us feel like family. I wish I had a few like Marcia working with me in my 40 years with PNC. Carla is terrific too.  I am a big fan, and promote Heist Agency every chance I get.”

“Great Job finding me affordable auto insurance, Thanks for time, effort and reviewing all the needed information.  You made my insurance experience enjoyable.  Thank You.  Please make sure you say Hi next time you are in at Sandi Pointe.”
Robert B.

“We had a claim and were treated like VIP’s – the professional staff, excellent referrals and attention to details is wonderful.  We definately have the “A Team” on our side!”
Mike & Carol H., EHT

“Rio Auto Body, Progressive and Heist Insurance Agency are the BEST.”
Edward J., Cape May Court House

After their auto accident, “Heist made an uncomfortable situation easy!”
Barbara & Paul B., Somers Point